Frequently Asked Questions

If you're new to climbing, you probably have a bunch of questions! That's perfectly fine - here are answers to most of them.
What is rock climbing?

Rock climbing (with us) is a 2 person sport. Those 14 years or older may learn to hold the rope (belay), while the other person climbs. Using different techniques – involving balance, positioning, and strength – climbers ascend our 42-foot walls grabbing on to rock-like holds until they reach the top. Once the climber has made it to the top, the rope holder (belayer) slowly and safely lowers them to the ground. With varying levels of difficulty, from beginner to advanced, our climbing gym is a fit for all skill levels!

How old do you have to be to climb?

Ages 2 to 92 have successfully climbed our walls! Some of our walls are not very different from climbing a ladder, so if you can climb a ladder, you can climb here! Remember that anyone under 18 years of age needs a waiver signed by their parent or legal guardian, and everyone must sign a liability waiver before climbing with us the first time.

Can people with disabilities attend?

Absolutely! We often work with people who are blind, visually impaired, deaf, hearing impaired, developmentally, learning and physically disabled. Careful pre-planning and advanced training show our respect and ability to adapt our instruction.

We can place a ramp and have block and tackle devices to hoist people who are paraplegic or quadriplegic…to the top of the wall and cargo net. Advance notice helps us put adapted equipment in place.

OK, what is a "belayer"?

A belayer is someone who is trained to hold the rope for the individual climbing up the wall. It’s their job to take the slack up in the rope, keeping it tight, as the climber ascends the wall. Parents typically belay for their children.

Belay classes are run every hour, every day; the last class is 2 hours before we close, to give you time to climb afterward. You must be 14 years or older to belay. To reduce wait time, we recommend reservations!

I already know how to belay, do I have to take the class?

Whether you’re a seasoned vet or you’ve climbed Mt. Everest, our insurance requires us to train everyone new who walks through our doors. We respect that there are many belay methods out there, but we ask that you please use the method we teach in our class, to keep it consistent and safe. You are a role model for the person belaying next to you!

Do you have belayers there to hold the rope for me/my kids?

Typically, we don’t. Our staff is there to train you on how to use the equipment and ensure a safe environment in the gym. We train those 14 years or older how to hold the rope.

If you’d like to try us out, with or without someone to belay, stop in on Friday night for our open house and one free climb (Reservation required by Thursday at noon) or Friday Kids Night Out from 6-8pm (requires prepayment and reservation).

We do offer a Rent-a-Belay service, however, this requires at least 48 hours prior notice. To rent a belayer is $25/hr with a two-hour minimum, in addition to regular climbing costs. Our Belayers may handle up to five climbers.

Should I make a reservation?

Yes, you should make a reservation to ensure prompt service – especially if you are a first-time climber or a larger group (5 or more). We recommend you arrive 15 minutes early to complete waivers, payment, facility/equipment orientation and get geared up for the climb! Without a reservation, you may have to wait from a half hour to an hour for the next Belay Training class.

Liability Waivers are required for all climbers and belayers.  If you complete them before your visit, you won’t be lined up behind other climbers and risk a late start to your event. You can complete your waiver here.

What should I bring with me?

To enjoy your visit as much as possible, make sure to bring:

  • Your own lock to secure valuables
  • Athletic clothing
  • Water bottle
  • Your own helmet if preferred (we provide helmets free of charge)
Do climbing shoes really help?

Yes! To us, climbing without the proper shoes is like playing hockey without ice skates – you’re only setting yourself up for failure on the rock wall. A lot of our holds are not easily gripped by normal sneakers and can cause slipping/sliding as you make your way up the wall.